Structured maintenance plans that keep your commercial EV chargers online and your operations running.
ATS EV Charging Solutions offers three commercial EV charger maintenance plans through the ATS Care program: EssentialCare, ProCare, and MaxCare. Each plan includes scheduled preventive maintenance, priority repair response, and remote monitoring where supported by charger hardware. ATS Care plans cover all major charger brands including ChargePoint, Blink, Enel X, Tritium, ABB, and others. ATS EV Charging Solutions serves the Chicago metropolitan area and provides component-level repair as part of all maintenance tiers.
Commercial EV chargers are exposed to constant use, weather, electrical surges, and software updates that can fail silently. Without a structured maintenance program, small issues become expensive emergencies.
A charger that throws an error code on a Tuesday morning does not care that you budgeted for repairs next quarter. It is offline now, your tenants are calling, and your fleet vehicles are not charging.
Reactive repair, waiting for something to break and then scrambling to fix it, costs more in every measurable way: higher repair bills, longer downtime, shorter equipment life, and lost confidence from the people who depend on your charging stations.
Preventive EV charger maintenance catches problems before they become outages. That is what ATS Care is built to do.
ATS EV Charging Solutions offers three maintenance tiers through the ATS Care program. Each tier is designed for a different operational need, from basic compliance to mission-critical uptime.
For operators who need to maintain safety compliance and catch problems early.
For commercial operators who need reliable uptime and proactive issue detection.
For fleet depots, high-traffic retail, and any operation where charger downtime directly impacts revenue.
*Remote monitoring capabilities depend on your charger hardware and network configuration. Not all charging station models support remote diagnostics. During your ATS Care consultation, our team will assess your equipment and recommend the monitoring options available for your specific setup.
ATS Care plans are priced based on your specific situation, not a one-size-fits-all rate card. The factors that shape your plan include the number of chargers, manufacturer and model, equipment age and condition, charger type (Level 2 vs. DC fast charger), and your operational requirements.
Because every commercial EV charging installation is different, we start with a detailed assessment of your equipment before providing a quote. This ensures you get a plan that matches your actual needs, not one that overcovers or underserves your operation.
Every ATS Care maintenance visit includes a thorough inspection and service protocol designed to maximize charger uptime and extend equipment life:
verify power delivery, ground fault protection, and circuit integrity
check for wear, damage, and secure connections from heavy commercial use
apply manufacturer updates and verify network communication
remove debris, inspect for water intrusion, corrosion, and weather damage
run full charge cycle tests to confirm proper operation
detailed service reports for your records and compliance requirements
Our technicians bring over 40 years of electronics and power systems expertise to every visit. When they find something wrong, they have the component-level repair skills to fix it on the spot rather than scheduling a follow-up.
ATS Care maintenance plans cover all major commercial EV charger manufacturers, including ChargePoint, Blink, Enel X, Tritium, ABB, BTC Power, Siemens, Wallbox, and others. Level 2 and DC fast chargers, networked and non-networked.
You do not need a separate maintenance contract for each brand. One ATS Care plan covers your entire charging infrastructure, regardless of how many manufacturers are represented. That simplifies your vendor management and ensures consistent service quality across every unit.
The most common path to an ATS Care plan starts with an emergency. A charger goes down, the operator calls ATS EV Charging Solutions for repair, and our technicians resolve the issue at the component level. Once they see how we work, the conversation shifts from "fix what broke" to "keep it from breaking again."
That is the natural progression: repair builds the relationship, maintenance sustains it. If you are currently dealing with recurring charger issues and no structured maintenance program, ATS Care is designed to change that.
If your chargers need repair right now, start there. We will be here when you are ready for maintenance.
Request Emergency Repair
ATS Care plans are custom-priced based on the number of chargers, charger types (Level 2 vs. DC fast charger), manufacturer, equipment age, and your operational requirements. Because every commercial EV charging installation is different, ATS EV Charging Solutions provides a customized quote after assessing your specific equipment and needs. Fill out the maintenance intake form or call (630) 984-9711 to start the conversation.
ATS Care maintenance plans include scheduled preventive maintenance visits, electrical testing, connector and cable inspection, software and firmware updates, cleaning, performance validation, and detailed service reporting. Higher tiers add remote monitoring (where supported by charger hardware), faster repair response SLAs, and included parts and labor.
The recommended service frequency depends on charger usage and environment. ATS Care EssentialCare provides one annual visit, ProCare provides two visits per year, and MaxCare includes proactive monitoring with maintenance scheduled based on real-time performance data.
Yes. ATS EV Charging Solutions is hardware-agnostic and maintains all major commercial EV charger brands including ChargePoint, Blink, Enel X, Tritium, ABB, BTC Power, Siemens, and Wallbox. One ATS Care plan covers your entire charging infrastructure regardless of brand mix.
Preventive maintenance is scheduled service designed to catch and fix issues before they cause downtime. Emergency repair is rapid-response service when a charger has already failed. ATS EV Charging Solutions provides both, and most ATS Care plans include priority repair response so maintenance clients get faster service when emergencies do occur.
Yes. Most ATS Care clients originally contacted us for an emergency repair. After seeing our component-level repair approach and the quality of our work, they chose to add a structured maintenance plan to prevent future issues.
Remote monitoring capabilities depend on the charger hardware and network configuration. Not all charging station models support remote diagnostics. During your ATS Care consultation, our team will assess your equipment and let you know which monitoring options are available for your specific chargers.
Whether you need a maintenance plan for new charging stations or want to bring structure to an existing installation that has been running without one, ATS EV Charging Solutions is ready. Tell us about your chargers and we will build a plan around your operation.
