One Partner. Every Stage

Your Complete EV Charging Journey with ATS

From first assessment to ongoing maintenance and repair, ATS EV Charging Solutions manages every stage of your commercial EV charging project.

ATS EV Charging Solutions provides a full-lifecycle commercial EV charging process covering five stages: assessment, design, installation, maintenance, and repair. Unlike providers who install chargers and move on, ATS manages every phase of your EV charging infrastructure, from initial site evaluation through ongoing preventive maintenance and component-level repair. ATS EV Charging Solutions serves the Chicago metropolitan area and works with all major charger brands.

Most EV Charging Projects Fall Apart After Installation Day

Most commercial EV charging providers follow a straightforward model: install chargers, hand over the keys, move on to the next project. Six months later, when a unit throws an error code or a connector stops working, the property manager is searching for someone new to fix it. Then searching again when it happens a second time.

That is how most commercial EV charging projects are managed in this industry. Multiple vendors, no continuity, no one who knows your system from end to end.

ATS EV Charging Solutions operates differently. We manage every stage of your commercial EV charging project, from the first site visit through years of ongoing maintenance and repair, as a single point of accountability. One partner who knows your electrical infrastructure, your equipment, your operational needs, and your history.

The five stages below are not five separate transactions. They are one continuous relationship.

Our Process

Our Five-Stage Commercial EV Charging Process

01

Assessment

We begin by auditing your site and discussing your goals. We assess electrical capacity, parking layout, and user demographics to define the project scope.

Every project starts with understanding your site, your operation, and your goals. Our team evaluates your property’s electrical capacity, identifies optimal charger placement, reviews utility requirements with ComEd, and determines which incentives you qualify for, including ComEd rebates, CEJA grants, and federal 30C tax credits.

No equipment is recommended, no scope is defined, and no budget is set until this step is complete.

Learn more about Planning & Consulting →

02

Design

With the assessment complete, we design your charging infrastructure to match your specific requirements. This includes equipment selection (Level 2, DC fast charger, or a combination), electrical panel and service upgrades if needed, network configuration, phasing strategy for multi-stage rollouts, and permitting.

ATS EV Charging Solutions is hardware-agnostic. We recommend chargers from ChargePoint, Tesla, Blink, Enel X, Tritium, ABB, and others based on what fits your operation, not what one manufacturer happens to sell.

Learn more about Planning & Consulting →

03

Installation

Professional installation by a team with over 40 years of electrical and electronics expertise. ATS manages site preparation, electrical work, equipment mounting, network commissioning, and testing. Every charger is fully validated before handoff, with documentation for your records and compliance requirements.

This is where most providers consider their job finished. For ATS, it is where the real partnership begins.

Learn more about Installation Services →

04

Maintenance

Chargers are commercial equipment operating outdoors, under constant use, exposed to weather, electrical surges, and software updates that can fail silently. Preventive maintenance catches problems before they become outages.

ATS Care maintenance plans, EssentialCare, ProCare, and MaxCare, include scheduled preventive service, remote monitoring where supported by charger hardware, and priority repair response. One plan covers your entire charging infrastructure regardless of charger brand.

Compare ATS Care Plans →

05

Repair

When something does break, ATS EV Charging Solutions diagnoses and repairs your chargers at the component level, down to individual circuit boards, power modules, and communication controllers. This is faster and significantly less expensive than the industry default of full-unit replacement.

Emergency repair dispatch is available across the Chicago metropolitan area by calling (630) 984-9711.

Learn more about Repair Services →

ATS Manages the Project So You Don't Have To

Complex infrastructure projects have many moving parts. ATS acts as your single point of accountability, coordinating utilities, vendors, and inspectors so you don’t have to.

Commercial EV charging projects have a lot of moving parts. Utility coordination with ComEd, permitting with the city, equipment procurement across multiple manufacturers, electrical contractors, inspectors, software configuration, incentive applications. Most property managers and facilities directors did not sign up to become EV charging project managers.

ATS EV Charging Solutions acts as your single point of accountability across all five stages:

Timeline management
proactive scheduling, vendor coordination, and milestone tracking so delays are caught before they cascade
Budget control
detailed cost estimation and tracking from assessment through installation, with no surprise change orders
Regulatory compliance
navigating NEC codes, local building ordinances, ADA requirements, and utility interconnection rules
Vendor coordination
we manage the electricians, equipment suppliers, utility contacts, and inspectors so you deal with one team, not six
Documentation
every phase produces clear records for your files, your compliance requirements, and your stakeholders

Let ATS EV Charging Solutions manage your commercial EV charging project so you don't have to.

What Full-Lifecycle EV Charging Support Actually Looks Like

Most commercial properties end up managing EV charging across three or four separate vendors: one company for the original installation, a different contractor for maintenance, and whoever they can find for repair. Each vendor starts from scratch. None of them know your system history.

With ATS EV Charging Solutions:

  • One point of contact for every stage, from first assessment through year-five repair

  • Institutional knowledge - our team knows your infrastructure because we built it and maintain it

  • Seamless transitions between project phases, no re-onboarding or lost documentation

  • Faster repair when something breaks, because the technician already knows your system

  • Consistent service quality across every interaction, one team, one standard

With Multiple Vendors

  • Different companies for installation, maintenance, and repair

  • No shared history, each vendor starts from zero

  • Finger-pointing between providers when something goes wrong

  • Longer repair times because the technician has never seen your system before

  • Inconsistent service quality and no single point of accountability

The difference between these two models compounds over time. By year three, the property with a full-lifecycle partner has lower total cost, higher charger uptime, and significantly less operational burden.

Commercial EV Charging Process - Frequently Asked Questions

A commercial EV charging project with ATS EV Charging Solutions follows five stages: assessment (site evaluation and incentive identification), design (equipment selection and infrastructure planning), installation (professional build-out and commissioning), maintenance (ongoing preventive service through ATS Care plans), and repair (component-level diagnostics and emergency response). This full-lifecycle approach ensures your charging infrastructure is supported from day one through years of operation.

The timeline depends on project scope, electrical infrastructure requirements, and permitting. A straightforward Level 2 installation at a property with adequate electrical capacity can be completed in a few weeks. Larger projects involving electrical upgrades, DC fast chargers, or multi-phase rollouts may take several months. The assessment stage defines the timeline before any work begins.

ATS EV Charging Solutions provides ongoing maintenance through ATS Care plans (EssentialCare, ProCare, and MaxCare) and component-level repair services. Unlike providers who install and move on, ATS manages your charging infrastructure as a long-term partner, handling preventive maintenance, software updates, remote monitoring where supported, and emergency repair.

ATS EV Charging Solutions manages the full lifecycle: assessment, design, installation, maintenance, and repair. This means you work with one partner from the initial site evaluation through years of ongoing service, rather than coordinating multiple vendors for different phases of your project.

ATS EV Charging Solutions is hardware-agnostic and works with all major commercial EV charger manufacturers, including ChargePoint, Tesla, Blink, Enel X, Tritium, ABB, BTC Power, Siemens, Wallbox, and others. Equipment recommendations are based on your specific operational needs, not a single-brand relationship.

Start Your EV Charging Project with a Site Assessment

Every successful commercial EV charging project begins with understanding your site, your operation, and your goals. ATS EV Charging Solutions has managed this process for over 40 years across commercial and industrial properties throughout Chicago. One call starts the entire journey.

Or if your chargers are already installed and need repair right now, call us directly at (630) 984-9711.